Today’s interview is with Paul Balzer, Vice President of Supply Chain at Coffee Bean & Tea Leaf. Mr. Balzer brings nearly 30 years of experience with sourcing and manufacturing from companies like Baskin Robbins and Carlson Restaurants Worldwide. The video above is a short clip and 1 of 5 that Coffee Bean put together showing their process. Can you tell us a little about yourself and how you came to the position you hold at Coffee Bean & Tea Leaf? I graduated Fresno State in 1993. My degree is business administration with an emphasis in what is called LOM: logistic/operations management. The reason that they called it LOM is because the term ‘supply chain’ really didn’t exist. The buzz-words sort of change over the years. The bottom line is that my emphasis is in Supply Chain, exactly what I have been doing. I’ve been doing this for 29 years, in…Continue Reading